Our Service

Pre-Sales

We assist customers in defining the optimal sterilization solutions based on:

• Load type and size

• Required cycles

• Space limitation

• Delivery time

• Budget

Manufacturing

The manufacturing process is fully documented according to detailed design and quality considerations.

Factory Acceptance Testing (FAT) ensures that the product leaves the factory in compliance with the customer’s requirements.

Post-Delivery

Available to assist during autoclave installation and connection to utilities. 

During Site Acceptance Testing (SAT) our support also includes assistance with calibration and validation.

Additional help is available regarding PQ, Training & Operation.

After sales service

We understand that untimely break downs are costly and can be detrimental to your everyday operations. 

Our service team is composed of profesional technicians with practice experiences that respond quickly to all of your service needs. 

We offer on-site and on-line service support including in-services, installation and de-installation of your equipment.